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SocialContactApp Terms of Service

Last updated: 2026-10-05

This English version is provided for convenience. If it differs from the Traditional Chinese version, the Traditional Chinese version prevails.

Welcome to SocialContactApp. Please read these Terms of Service carefully before you register or place an order.

Article 1. Scope

1. SocialContactApp (https://socialcontactapp.net, the "Website") is operated by Fu Xin Co., Ltd. (the "Company"). These Terms of Service (the "Terms") apply when you register, log in, top up, place orders, or use the Website's services through the API (the "Services").

2. The Website's Privacy Policy, Refund and Cancellation Policy, the description of each service, and the prices, quantity limits and conditions shown on the order page form part of these Terms. The start time, speed, refill and cancellation conditions of each service follow that service's description and the order page, without affecting your rights under the law.

3. These Terms are published in full on the Website, and you may review them at any time before registering or ordering. By completing registration, logging in with a Google account, or placing and paying for an order, you confirm that you have read, understood and agreed to these Terms.

4. The Website is offered in several languages. If the versions differ, the Traditional Chinese version prevails.

Article 2. Minors

Minors under 18 may register and use the Services only after their legal representative has read and agreed to these Terms.

Article 3. Member account

1. You may register with an account name, email address and password, or log in with a Google account (in which case the Company receives that Google account's email address). Please provide a correct, valid email address and keep it up to date so that you can receive password reset emails and important notices.

2. Your account is for your own use only and may not be lent, transferred or shared. Please keep your password and API keys safe; you are responsible for actions taken through your account or API keys, except where caused by reasons attributable to the Company.

3. If you find that your account or an API key has been used by someone else, please notify support immediately; the Company will help suspend the account or disable the key.

Article 4. The Services

1. The Services are social media growth services in two groups:

(1) LINE services operated by the Company: LINE OpenChat member joins (service 20001; 20002 for OpenChats that require approval, with an approval password provided by you), joins with specified display names (20005, with a list of names provided by you), LINE Official Account friends (20004 regular friends; 20003 friends who block the account after adding it), LINE group member joins (20007), and a monthly "read mode" for an OpenChat or group link (20006, 30 days per term, ending automatically).

(2) Resold services: Instagram, Facebook, YouTube, TikTok, Spotify, X (Twitter), Telegram, LinkedIn, Threads, website traffic and other services provided by third-party suppliers. The Company passes your order link and quantity to the supplier to fulfil the order.

2. The content, start time, speed, minimum and maximum quantities, refill period (for example services marked "R30") and cancellation conditions of each service follow that service's description.

3. Accounts that join to fulfil an order are service accounts. A higher count does not mean genuine engagement or purchase intent, and the Company does not guarantee any exposure, engagement, sales or other marketing results.

4. The Company may add, adjust, suspend or remove individual services because of supply, platform changes or operational needs; the unfinished part of an order already placed is handled under the Refund and Cancellation Policy.

Article 5. Orders

1. When ordering, enter the target link as the page asks and, depending on the service, the quantity, country, list of names, approval password or LINE ID; please check the service, quantity and amount before submitting.

2. You must make sure the information is correct and that you have lawful authority over the target account, OpenChat, group or content, or the consent of its owner.

3. An order is formed when payment is completed (a successful charge to your balance, or a successful direct checkout payment). If an order violates the law or Article 11, the Company may refuse or stop it, and the unfinished part is handled under the Refund and Cancellation Policy.

4. You agree that the Company may use the order data you provide, such as links and name lists, to the extent necessary to fulfil the order, and may pass the link and quantity of a resold-service order to the supplier.

5. The progress, status and reason for failure of an order can be checked on the "Orders" page.

Article 6. Prices

1. The Services are priced in US dollars; New Taiwan dollar amounts are shown at the exchange rate published on the Website (currently USD 1 = TWD 32).

2. LINE services are generally priced per person (20006 per month), and most resold services per 1,000 units; the actual pricing follows the order page.

3. Member levels may receive discounts as shown on the order page.

4. Prices may change; each order uses the price shown on the page when you ordered, and later changes do not affect orders already formed.

Article 7. Payment and e-invoices

1. You can pay in two ways: (1) top up your balance first and pay from the balance; or (2) pay for a single order directly at checkout.

2. Payments are processed by ECPay (credit card, ATM transfer, convenience store payment and others as shown on the payment page; minimum TWD 15) and NOWPayments (cryptocurrency). Payment details are entered on the payment provider's page; the Company does not store your full credit card number.

3. For payments made through ECPay, the Company issues an e-invoice through ECPay; you may save it to a carrier, donate it with a donation code, or enter a business ID.

Article 8. Balance

1. Top-ups are credited to your balance in US dollars and can only be used to pay for the Website's Services; the balance may not be transferred, lent or moved to another account, and earns no interest.

2. Amounts returned for the unfinished part of orders are also credited to your balance.

3. The balance does not expire.

4. Whether and how unused balance can be refunded to the original payment method follows Article 6 of the Refund and Cancellation Policy.

5. The Company keeps a record of balance changes; if you have questions about your balance, please contact support.

Article 9. Service delivery

1. Once formed, an order enters processing. The Company's own LINE services are processed in batches, at a speed that depends on the service and the current workload; resold services are processed by suppliers. Please refer to each service description for start time and speed; actual progress may vary with workload and platform conditions, and the Company does not guarantee a completion time.

2. While an order is in progress, please do not delete or change the target link, make the account private, reset the OpenChat link or approval password, remove members who have joined, or order for the same target from another provider at the same time, as this may affect fulfilment and the counting of quantities.

3. After an order is completed, counts may decrease because of platform rules or changes in account status. Whether a refill is provided follows the conditions in each service description; for services without a stated refill period, decreases after completion are neither refilled nor refunded.

Article 10. Cancellation and refunds

1. Detailed rules on cancellations, refunds and refills are set out in the Refund and Cancellation Policy.

2. The Services are provided online without a tangible medium; once an order is formed it enters processing, and the part already provided cannot be returned. Under Article 19 of the Consumer Protection Act and Article 2, item 5 of the Guidelines on Reasonable Exceptions to the Right of Rescission in Distance Sales, the Company hereby informs you, here and on the order page, that by confirming an order you agree in advance that the Company starts providing the Service as soon as the order is formed, and that the part already provided is not subject to the right to rescind the contract within seven days without reason. The part not yet provided, unused top-up balance, and any other rights you have under the law are not affected and are handled under the Refund and Cancellation Policy.

3. If an order cannot be completed, the Company may stop it; after it is stopped, the unfinished part is returned to your balance pro rata.

Article 11. Prohibited conduct

When using the Services, you may not:

1. Order for illegal content or activities, or use the Services for fraud, gambling, money laundering or other illegal acts.

2. Harass or threaten others, or spread spam.

3. Infringe others' copyrights, trademarks, portrait rights, privacy or other rights, or impersonate another person's name or identity (including using such names in a list of names).

4. Order for accounts, OpenChats, groups or content that you have no right to manage and for which you have no consent from the owner.

5. Pay with stolen or forged payment instruments, or provide false information.

6. Attack, intrude on or interfere with the Website or API, for example unauthorised access, bulk or automated requests beyond reasonable use, circumventing usage limits, spreading malware, or exploiting system errors for improper gain.

7. Engage in any other conduct that violates the law, public order or good morals.

You are responsible for understanding and complying with each social platform's rules, and for assessing the risks of using the Services.

Article 12. API use

1. You may create API keys to place and check orders through the Website's reseller API; prices, payment and refund conditions for API orders are the same as for orders placed on the Website.

2. An API key is equivalent to an access credential for your account; do not publish or share it, and notify support immediately if you suspect it has leaked.

3. The Company records API usage and may set limits on call frequency or volume; it may restrict or disable a key when it finds abnormal use or abuse.

4. If you provide the Services to your own customers through the API, you are responsible for the contracts, support and refunds between you and your customers, and must ensure that your customers comply with Article 11.

Article 13. Third-party platform risks

1. LINE, Instagram, Facebook, YouTube, TikTok and other platforms are third parties with their own rules, and may remove, restrict or disable accounts, members or counts, or change features, under those rules. The Company cannot control and does not guarantee what platforms do.

2. Platform actions may cause an order not to be completed, counts to decrease after completion, or your account, OpenChat or group to be restricted. In such cases the Company is not liable for compensation, except for refills under the conditions of each service description or the return of the unfinished part under the Refund and Cancellation Policy.

Article 14. Limitation of liability

1. The Company does not guarantee that the Services will be uninterrupted or error-free, nor any start time, completion time, retention of counts or results.

2. The Company is not liable for damage caused by: (1) actions or rule changes of third-party platforms; (2) incorrect information you provided, or your changing or deleting the target settings; (3) your violation of these Terms or the law; or (4) natural disasters, power outages, network interruptions, or failures of third parties such as payment providers, cloud services or suppliers, which are not attributable to the Company.

3. The Company's liability for any order is limited to the amount you actually paid for that order.

4. This Article and Article 13 do not apply where the Company acted intentionally or with gross negligence, or where the law provides otherwise.

Article 15. Suspension and termination

1. In any of the following cases, the Company may, depending on the circumstances, suspend some or all features, stop orders in progress, disable API keys or terminate the account: (1) violation of Article 11 or other provisions of these Terms; (2) payments involving card fraud, fraud or disputed funds; (3) a risk that the account or an API key is being used by others; or (4) requirements of the law, a competent authority or a judicial authority.

2. The Company will notify you of the reason by email; in urgent situations (such as a security incident or card fraud) it may suspend first and notify afterwards. You may explain or object through support.

3. When an account is terminated, the unfinished part of orders in progress is returned to the balance; the remaining balance, after deducting any amount you owe the Company as compensation for the violation, is refunded under the Refund and Cancellation Policy. Where card fraud or fraud is involved, or cooperation with an investigation is required by law, processing may be suspended until the investigation is complete.

4. You may stop using the Services at any time and request deletion of your account under the Privacy Policy; before requesting, please make sure there are no orders in progress, and either use up your balance or request a refund under the Refund and Cancellation Policy.

Article 16. Changes to these Terms

1. The Company may change these Terms and will publish the changes and the last-updated date on the Website.

2. For material changes concerning price calculation, refunds or your rights and obligations, the Company will publish them on the Website at least seven days before they take effect and notify you by email.

3. Changes do not affect orders formed before they take effect. If you do not agree with a change, you may stop using the Services and request a refund of unused balance under the Refund and Cancellation Policy; continuing to use the Services after the change takes effect means you accept the changed Terms.

Article 17. Notices

1. The Company gives notices by announcement on the Website or by email to your registered email address; please make sure your email address is correct and valid.

2. Please send notices or requests to the Company at b071283@gmail.com, or use the chat window on the Website or the member center; for matters about an order, please include the order number.

Article 18. Support and consumer complaints

1. If you have questions or a consumer dispute, please first contact the Company through the chat window, the member center or email; the Company will handle and reply as soon as possible.

2. You may also file a complaint under the Consumer Protection Act with the consumer service center of a special municipality, county or city government, or with a consumer protection officer (Taiwan national consumer hotline 1950).

Article 19. Governing law and jurisdiction

1. These Terms and disputes related to the Services are governed by the laws of the Republic of China (Taiwan).

2. The parties shall first negotiate in good faith; if litigation is necessary, the Taiwan Hualien District Court is the court of first instance, unless the law provides otherwise.

Article 20. Miscellaneous

If any provision of these Terms is held invalid, the validity of the other provisions is not affected.